FAQs

How much is the shipping fee?

We ship via Canada Post on a flat rate basis. We ship anywhere in Canada and the U.S. Please take advantage of our promos and discounts on our various social media outlets.  International shipping is also available and cost is dependent on current Canada Post rates

Do you have free shipping?

YES! we have promos and discounts with our products at various times of the year.  So subscribe to our social media accounts and be the first to know the details.  

When will my order arrive?

All efforts are made to ensure that your Glittergyal  products arrive within 7 to 10 business days.  International orders may take 7 to 21 working days

Can I cancel my order once it is placed?

As soon as you place your order, we immediately process it in our inventory Unfortunately, you cannot cancel placed orders. Be sure that you are 100% sure about purchasing the product before proceeding to checkout.

Do you have a return policy?

Due to the nature of our products, Glittergyal is NOT able to do returns or exchanges.  All items are inspected before shipping to ensure quality of garments and accessories

 

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Where can I contact you in case of concerns with the products?

You can reach us by sending us an e-mail on our Contact Page or sending us a message on our social media outlets.